Help Center

Getting started

• Create your first video in the app: upload a photo, pick a template, and start generation.
• Need pricing or credit info? See Pricing.
• Public sharing uses a link like /v/slug. If you set a share to Public, it may be discoverable via search engines.

Billing & credits

Credits are used for video generation. Different plans include different monthly credits, and you can also buy one‑time credit packs.

• Plans and pricing: view pricing.
• If a generation fails, credits are typically refunded automatically (if you believe something went wrong, email support with your account email and the job/share link).
• Sales and support both use the same email: support@aibabydancer.com.

Refunds (case-by-case)

Refund requests are reviewed on a case‑by‑case basis. To help us resolve issues faster, please include:

• Your account email
• Order/receipt details (if available)
• The job/share link and a short description of the issue

Email us at support@aibabydancer.com. We usually reply within 1–2 business days.

Sharing & privacy

• Public shares can be indexed by search engines and may appear in search results. Use Private sharing if you do not want that.
• For policy details, see Privacy Policy and Terms.

Troubleshooting

• Try a clear, front‑facing photo with good lighting.
• If generation is stuck, refresh and try again later (busy hours can slow down processing).
• If a share link doesn’t load, confirm it’s Public and try again after a minute.